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GRAFTON OAKS HOTEL, Auckland – A Smart Stay in the City
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Key details
About the Hotel
121 Grafton Road ;,
Auckland,
New Zealand,
Auckland Region
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Getting around
All Transportation Options at a Glance
City Centre
Auckland3300 ft
Airports
Auckland (AKL)
12.7
mi
Train
Train Station - Grafton2300 ft
Train Station - Mt Eden4000 ft
Bus
Bus stop400 ft
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Paid Wi-Fi
Parking
Luggage storage
24-hour services
General
Paid Wi-Fi
Rooms/ Facilities for disabled
Lift
Lobby
Sports & Fitness
Exercise gym
Services
Room service
Bell staff/Porter
Spa & Leisure
Sauna
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Location
121 Grafton Road ;,
Auckland,
New Zealand,
Auckland Region
Map view
121 Grafton Road ;,
Auckland,
New Zealand,
Auckland Region
City landmarks
Tower
SkyTower
1.4
mi
Park
Auckland War Memorial Museum
3000 ft
Gallery
Auckland Art Gallery Toi o Tamaki
1.1
mi
Square
Aotea Square
1.1
mi
Auckland CentralNew Zealand
Queen Street
3500 ft
Park
Albert Park
5100 ft
Theatre
Aotea Centre
1.2
mi
Public Building
Auckland Town Hall
1.1
mi
Mountain
Mount Eden
1.3
mi
Museum
New Zealand Maritime Museum
1.3
mi
Newmarket
1.0
mi
Event hall
SKYCITY Auckland Convention Centre
1.3
mi
Church
St. Paul's Church
2100 ft
Stadium
Spark Arena
1.3
mi
Park
Domain Wintergardens
2200 ft
Viaduct Harbour Ave
Viaduct Harbour
1.7
mi
Square
Vulcan Lane
1.2
mi
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
3800 ft
Church
The Baptist Tabernacle
2600 ft
Church
St Matthew-in-the-City Church
4000 ft
Museum
Auckland Museum
3200 ft
Museum
Highwic
5000 ft
Garden
Eden Garden
1.2
mi
Library
Central City Library
1.1
mi
Park
Western Park
1.3
mi
Shopping Area
Victoria Park Market
1.6
mi
Square
Takutai Square
1.6
mi
Event hall
SKYCITY Auckland
1.3
mi
Church
St Patrick's Cathedral
1.5
mi
Nearby
Park Road
Auckland Domain
1300 ft
Restaurants
Anija's Fresh Fruit Ice Cream
1200 ft
19 Park Road
Betsia Kebabs and Chargrilled Burgers
3600 ft
199 Symonds Street Eden Terrace
The Burgerie
2100 ft
95 Karangahape Road
Masako
2200 ft
101-103 Karangahape Road
Columbus Coffee
2400 ft
100 Hospital Road Middlemore Hospital
Ramen Do
3300 ft
167 Symonds Street
Korean Bbq Buffet
2900 ft
492 Queen Street
Burger Geek
3600 ft
175 Symonds Street
Coffix
2800 ft
105 Symonds Street Shop2
Guest Ratings & Reviews
Real Guest Experiences & Ratings
72%
enjoyed their stay & would return
Spacious and clean rooms
Great view
Unfriendly service
Noisy location
7.2/10
Very good
Rooms
5.9
Location
6.1
Service
5.5
Dining
6.1
Guest reviews
7.2/10
based on 25 reviews
7.1
7.1/10 based on 228 reviews
Michael
United Kingdom,
December
2024
6.8/10
I had a mixed experience at this hotel. The location was great for my needs being near Auckland Hospital, but the noise from the motorway kept me from getting a good night's sleep. The staff was friendly and helpful, though the room itself was dated and I encountered some cleanliness issues. On the upside, there were cool amenities like a free pool table that my wife loved, making it a decent value overall.
Rooms
5.0
The rooms were somewhat dated and showed signs of dust and dirt, including cobwebs and found items on the floor, which was disappointing.
Service
7.0
The staff was friendly and helpful, but some interactions felt a bit abrupt.
Location
6.0
The hotel is not ideally located for reaching the city center without a car, but it was convenient for our needs since it was near the hospital, albeit noisy due to the motorway.
Dining
Facilities
8.0
The hotel offered some great amenities like a free pool table, which added to the fun of our stay.
Connor
United Kingdom,
December
2024
5.8/10
My stay at the hotel was quite mixed. On the plus side, the staff provided phenomenal service and were incredibly friendly, which made my experience much better. However, the location wasn't ideal as it was right next to a hospital helipad and the noise from the motorway kept me from getting a good night's sleep. The rooms could use a bit more attention to cleanliness as well.
Rooms
6.0
The rooms were clean and neat overall, but I did find some rubbish under the beds, which was a bit off-putting.
Service
9.0
The service from the staff was outstanding, really friendly and accommodating during my entire stay.
Location
5.0
The location was somewhat convenient for being near Auckland Hospital, but the noise from the motorway made it challenging to relax.
Dining
5.0
I didn't get to experience dining much since the restaurant is opening soon, but breakfast options currently are limited.
Facilities
5.0
The facilities were basic, but the upcoming restaurant could enhance the experience.
Camila
United Kingdom,
November
2024
6.4/10
Overall, my stay at the hotel was a mix of good and not-so-good experiences. The location was convenient for my needs, being close to Auckland Hospital, but the noise from the nearby motorway made it hard to get a proper night's sleep. The rooms had their issues, being a bit hot and not quite as presented online. Service varied, with some friendly staff but also some abrupt interactions. On the plus side, the breakfast was decent value for what I paid.
Rooms
5.0
The rooms were clean but way too hot and not up to the standard shown on the website. I had an odd experience at check-in where I was asked if I needed the TV fixed.
Service
6.0
Service was a mixed bag; some staff were friendly, while others, especially at the front desk, felt cold and unhelpful.
Location
7.0
The location was great for proximity to Auckland Hospital, but being next to the motorway made it difficult to sleep well.
Dining
7.0
Breakfast was good value, costing $8 for a basic selection which was satisfactory.
Facilities
5.0
Facilities were basic, and nothing stood out as remarkable.
Hudson
United Kingdom,
November
2024
8.8/10
My stay at the hotel was a mix of pros and cons. On the positive side, the location was great for my needs, and I appreciated the new TV and beds in the room. However, the cleanliness was a significant issue, and the service could have been warmer. Overall, it's a decent option if you need to be near the hospital, but it's not without its flaws.
Rooms
5.0
The rooms had brand new TVs and beds, which was nice, but they were not as presented on the website, and there were issues with cleanliness, like rubbish under the beds.
Service
6.0
The service was slightly abrupt at times, which was a bit disappointing, especially since I was there for almost two weeks.
Location
7.0
The hotel is in a great location for those needing to be near Auckland Hospital, but it's right next to the motorway, making it noisy for sleeping.
Dining
7.0
I found the breakfast to be reasonably priced at $8 for several options, which was good value.
Facilities
6.0
The hotel had basic facilities, but nothing that stood out as particularly special.
Ronald
United Kingdom,
November
2024
8.2/10
I had a mixed experience at this hotel. The location was decent for my needs, especially being close to the hospital, but getting any real sleep was a challenge due to the noisy highway nearby. The room was spacious and clean with a lovely view, but the service could really use some improvement. Despite these issues, the hotel offered good value for money, especially with the breakfast.
Rooms
7.0
The room was lovely, spacious, extremely clean, and had an amazing view. However, there was a strange toxic chemical smell that was off-putting.
Service
5.0
The service was a bit hit or miss. While some staff were friendly and helpful, others came off as rude and uncaring.
Location
5.0
The location wasn't ideal; it’s quite far from the city center and right by a busy motorway, which disturbed my sleep.
Dining
7.0
The breakfast was reasonably priced, offering good value for what you got, but still limited in options.
Facilities
6.0
The facilities were basic but met my needs; nothing to rave about though.
Emily
United Kingdom,
November
2024
8.4/10
The hotel is conveniently located near Auckland Hospital, which was perfect for my needs, but the noise from the motorway made it hard to get a good night's sleep. The rooms were spacious and clean, offering a fantastic view. Unfortunately, the service was a bit abrupt, which wasn't ideal. Overall, it provided decent value for money considering the location.
Rooms
9.0
The rooms were lovely, spacious, and extremely clean, with an amazing view.
Service
5.0
The service felt a bit on the abrupt side, especially during check-in and check-out, although they did allow us to store our bags.
Location
7.0
The location was very suitable for my requirements since I needed to be near Auckland Hospital, but the proximity to the motorway made it quite noisy.
Dining
8.0
Breakfast was quite good value at $8 for cereal, toast, juice, fruit, and yogurt.
Facilities
6.0
The hotel had decent facilities, although they could improve the check-in service.
Edward
United Kingdom,
November
2024
9.0/10
I had a pretty decent stay at the hotel, which offered spacious and clean rooms, but I experienced some issues with the water shutting off while showering. The staff was very friendly and made me feel welcome, and I appreciated the free pool table that my wife loved. However, the location was a bit noisy due to its proximity to the motorway, and the dining options were limited.
Rooms
7.0
The rooms were spacious and clean, but I was disappointed because they didn't match the presentation on the hotel's website.
Service
9.0
The staff was incredibly welcoming and lovely to chat with, always making sure we felt at home.
Location
6.0
The location was convenient for our needs, being close to the Auckland Hospital, but it wasn't ideal for city exploration since it involved driving around and was quite noisy next to the motorway.
Dining
7.0
The breakfast offered was decent at $8, providing good value, but I wish there were more options.
Facilities
6.0
The hotel had some nice facilities like a pool table, but overall I found them to be somewhat basic.
Geoffrey
United Kingdom,
November
2024
8.8/10
The hotel has a great location, especially for those needing to be near Auckland Hospital, with the bonus of free parking. While the staff were friendly, the rooms had some cleanliness issues and an unusual chemical smell. The facilities offered a fun pool table, but the experience was marred by noise from the nearby motorway.
Rooms
5.0
The room was quite spacious, but it had a toxic chemical smell and was rather dirty, with cobwebs and dust under the beds.
Service
6.0
I found the staff very welcoming and enjoyed chatting with them, but check-in and check-out felt a bit rushed and improvised.
Location
7.0
The location is just perfect if you need to be near Auckland Hospital, though the noise from the motorway made sleeping difficult.
Dining
Facilities
6.0
The hotel offers some fun amenities like a free pool table, but there could be more options.
Andrew
United Kingdom,
October
2024
5.4/10
I recently stayed at this hotel, and while I appreciated its proximity to Auckland Hospital, I found the location quite challenging due to the noise from the motorway. The rooms were mostly clean, but I did encounter some issues like unwashed cups and rubbish under the beds. The staff could have been more welcoming, which detracted from the overall experience. All in all, it wasn't the best stay I've ever had, but it served its purpose.
Rooms
6.0
The rooms were mostly clean, but I noticed some rubbish under the beds and the cups weren't washed properly.
Service
5.0
Service could definitely improve; I found some staff members unfriendly and a bit intimidating.
Location
5.0
The location was really not great; it’s far from the city center and right next to a noisy motorway.
Dining
Facilities
5.0
The facilities were basic, but I didn't use many during my short stay.
Ava
United Kingdom,
October
2024
5.0/10
I had a mixed experience at the hotel. The location was great for being near Auckland Hospital, which was beneficial for my needs, but I struggled with the cleanliness of the rooms. The service was quite lackluster, and the dining options were still developing. Overall, it had its perks, but I wouldn't say it was ideal for a relaxing stay.
Rooms
5.0
The rooms were nice but had a strange chemical smell and were not as clean as I hoped. There were cobwebs and dust under the beds, and to my surprise, there were no towels available.
Service
5.0
The service from the front desk staff left much to be desired. The staff members barely acknowledged us when we checked in or out, and the atmosphere felt unwelcoming.
Location
7.0
The location was convenient for me since it was near Auckland Hospital. However, it's not the best if you're looking to explore the city without a car.
Dining
5.0
Dining options were limited at the time, and while a restaurant was on the way, I was disappointed by the lack of breakfast choices during my stay.
Facilities
6.0
I didn't get a chance to explore the facilities much, but it seems they are planning to add more amenities soon, including a restaurant and bar.
Christina
United Kingdom,
October
2024
6.2/10
I had a mixed experience at this hotel. The location was convenient for my needs as it was close to Auckland Hospital, but it was hard to sleep due to the noise from the nearby motorway. The room was lovely, spacious, and extremely clean, but the service left much to be desired. The dining options were reasonably priced but not particularly exciting. Overall, it offers a great view and decent amenities but could improve in terms of service and location for a peaceful stay.
Rooms
9.0
The room was lovely, spacious, and extremely clean with an amazing view.
Service
5.0
The service was a bit unsettling; the staff was unhelpful and not very friendly.
Location
5.0
The location is great for being near Auckland Hospital, but it's right next to the motorway, making it noisy at night.
Dining
6.0
The dining options were decent, with good value for breakfast at $8, but it lacked variety.
Facilities
7.0
The amenities were fine, but nothing particularly stood out.
Spacious and clean rooms
Unfriendly service
Brian
United Kingdom,
October
2024
8.0/10
I recently stayed at this hotel, and while it has its perks, there are definitely some drawbacks. The rooms were lovely and spacious with an amazing view, and the location was convenient for access to Auckland Hospital. However, the service wasn’t the best, with some staff being unwelcoming, and the cleanliness in the rooms could use improvement. Overall, it's worth considering for its location and views, but be prepared for some service hiccups.
Rooms
7.0
The rooms were lovely and spacious with an amazing view, but I noticed that there were cobwebs and dust under the beds, along with some used earbuds on the floor.
Service
5.0
The service left a bit to be desired; I found the staff members to be somewhat unfriendly and unresponsive, which was disappointing.
Location
6.0
The location is very convenient for accessing Auckland Hospital, but being right next to the motorway made it quite noisy, which affected my sleep.
Dining
5.0
Breakfast options were limited, but I heard the restaurant will be opening soon, which is exciting for future visits.
Facilities
6.0
I didn’t explore many facilities during my stay, but it seemed like a standard offering without any standout amenities.
Spacious rooms
Unfriendly staff
Elijah
United Kingdom,
October
2024
5.6/10
I stayed at this hotel primarily because of its location near Auckland Hospital, which was a big plus for my needs. However, my experience wasn't perfect; the room had a strange toxic smell and was rather dirty, which was disappointing. The service had its ups and downs, with a lovely manager but also some staff who were less than welcoming. Overall, it wasn't ideal for a leisurely stay, but the affordable price and location near the hospital were helpful.
Rooms
5.0
The room had a toxic chemical smell and was rather dirty, which was concerning. It also faced the hospital helipad, making it quite noisy at times.
Service
5.0
The service was a mixed bag; the manager was really helpful, but some staff were rude and uncaring, which left a negative impression.
Location
7.0
The location was great for being near Auckland Hospital, but the proximity to the motorway made it hard to get much sleep.
Dining
7.0
I found the breakfast to be good value, priced at $8 for cereal, toast, juice, fruit, and yogurt.
Facilities
5.0
Facilities were basic, lacking some amenities that would have made my stay more comfortable.
George
United Kingdom,
October
2024
5.0/10
The hotel has a stunning view during the day, and the rooms are generally comfortable, though I found them a bit dirty with cobwebs and used ear buds on the floor. The location is not very convenient for tourists without a car, but it is close to Auckland Hospital. The service, however, was lackluster, with unfriendly staff and a restaurant that wasn't open yet. Overall, there are positives like the view and proximity to the hospital, but the cleanliness and service left something to be desired.
Rooms
6.0
The rooms were generally comfortable but had cobwebs, dust under the beds, and unwashed cups.
Service
5.0
The service was unhelpful, with staff barely acknowledging us during check-in and out.
Location
5.0
The location is not ideal for tourists without a car, but it's very close to Auckland Hospital.
Dining
5.0
The restaurant was not open during my stay, which was disappointing, but breakfast options will be available in a few weeks.
Facilities
5.0
The facilities were limited, especially without the restaurant being open.
Justin
United Kingdom,
September
2024
7.4/10
The hotel is in a decent location, close to Auckland Hospital, which was convenient for my needs. However, the proximity to the motorway and the hospital helipad made it noisy, resulting in poor sleep quality. The rooms were a nice size but fell short compared to what’s advertised on the hotel’s website. Overall, a mixed experience with some positives but also significant drawbacks.
Rooms
5.0
The room was of a nice size, but it didn’t match the level of presentation shown on the hotel's website. Additionally, it faced the hospital helipad and overlooked the motorway, which was quite noisy.
Service
6.0
The service was a mixed bag. While the lovely manager was very helpful, I found some of the other staff quite cold and unapproachable. They barely acknowledged us during check-in and were generally unhelpful.
Location
6.0
The location was its main redeeming factor as it was close to the Auckland Hospital. However, being next to the motorway made it less desirable, especially for someone without a car. It’s not ideal for visitors who want to explore the city.
Dining
7.0
I didn’t dine extensively at the hotel, but I did find the breakfast option which was reasonably priced at $8 for a good selection of cold dishes. It was decent value for what it offered.
Facilities
6.0
I didn’t utilize many facilities during my stay, but the overall maintenance seemed okay. Still, it felt quite basic.
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